Malaysian Road Transport Department (JPJ) is currently planning to implement the online renewal of the driving licence for Malaysians. This project is expected to be launched next month.
Drivers will be able to renew their licence from the electronic kiosks located at the testing centers around the country, which eventually the system will be upgraded to home users. Credit card payment will be available and slips of the transaction will be issued. Renewed licence will be then sent to the driver via post.
Currently, there are two e-services offered by the JPJ namely, e-Daftar and e-Insurans.
One or two months prior to the expiry of the licence, reminders will be sent to the drivers. SMS alert will also in planning.
Source: The Star 21 March 2007
My main concern will be on the duration for the driver to receive their renewed licence via post and the security related to this aspect. Is the postal services efficient to perform this task? Who to be blamed if the renewal is being conducted few months earlier than the expiry, but the delivery of the licence is delayed which past the expiry date? The current over-the counter services, although is long but it provide the drivers with immediate renewed licence on the spot. Is the postal services being secure to avoid the licence being stolen in the transit?